A OTG is the Number 1 Server Maintenance company in Brazil.
We have a highly qualified team that proposes excellence and agility in the service.
Today there are already more than 18 years of experience serving the Corporate market.
Our service is adaptable to the needs of your company, ensuring the Quality and SLA agreed upon in the service delivery.
We support leading manufacturers in the market, such as: HP, IBM, DELL, EMC, HDS, Brocade, Cisco, among others.
Service with ITIL processes; Call Center 0800 24x7x365; More than 150 Certified Professionals; L2/L3 Level Engineers; Inventory with more than 25,000 items; Service with national coverage; 10 regional stocks.
9×5 NBD; 9×5 4 Hours Onsite Response; 24×7 4 Hours Onsite Response; 24×7 4 Hours for solution; Monitoring of Hardware Failures; Resident Analyst; Custom Contracts.
Cost reduction of up to 30%; 98.25% of service within the SLA; 95% retention of contracts in 17 years; Support in equipment discontinued by the manufacturer; Waste disposal with Green IT certificate.